Georgi Yanev and all the peeps there are super helpful...i appreciate the patience and the super quick resolution....best company for hosting and support isuues....excellent..
May 28, 202007:56
Recently switched to WPX, support is out of this world!
May 28, 202004:46
New business customer; troublesome migration from godaddy.
-- Mind, we have no IT-background and are quite satisfied now --
Background and details below.
= Our thanks and appreciation for your assistance and we look forward to your continuing to work on our account. Special thanks to @Velislav + @Milen, among others. =
~ To be clear: If WPX offers the domain-title/-migration, they will service it with DNS-hosting + management. Web Hosting can generally be separate ~
=== Improvements I'd like to request (i.e. business consulting) :
// Automated In-Account-Messages for critical issues, in case email or other contact channels fail.
// Alleviation of the deficiency of a virtually non-existent written admin help, resource or info for the WPX environment.
Approaching the support ...
May 28, 202010:05
I have utilized WPX customer service several times with several different websites I own. Their support is the fastest and most thorough.
Can't recommend them highly enough.
May 29, 202003:18
wpx support staff is by far the fastest and best I've ever dealt with. They're online 24/7 and they're always fast and helpful.
May 30, 202004:44
The support staff of WPX Hosting was very enthusiastic and quickly supported to solve my problems. Thank you very much !
Jun 03, 202010:36
I needed to rebuild a new site while leaving the current site accessible. Nikolai in support set up a staging area and installed WP for me to build the new site and everything is working perfectly. Thank you WPX for hiring support techs that REALLY know their stuff.
Jun 04, 202006:09
I nominate Georgi from customer support to a Nobel Prize for peace. He brought peace to my mind when I was struggling with the migration of my website. His patience is never-ending, his eyes are deep and his heart is warm and welcoming. His hairy arms are comforting and he's got a giant biceps. He's my role model, inspiration and I envy his wife.
Jun 05, 202005:58
Support is available 24/7 and usually get an answer within 1 minute of waiting. Very informative and super helpful.
Jun 05, 202006:06
Martin was super helpful and super patient with me. This is one of the best experiences I had with a pre-sale chat. Thanks Martin
Jun 05, 202004:22
I am so glad that I switched to WPX hosting. During the very first day of moving my site to WPH hosting, I encountered multiple issues ranging from SSL certificate to Site image not showing up. So I bothered Kristiyan on chat support 4 times in a single day. Each time, Kristiyan was patient, skilled, and super helpful, and fixed my issue almost right away. I look forward to enjoying a lot of great experience with WPX hosting in the years to come.
Jun 05, 202007:07
Incredible, above-and-beyond, customer service with next to no wait time.
Jun 06, 202002:58
The Support offered by WPX Hosting is second to none. EVERY time I request support via their Chat feature, not only are they available, but they know what they are doing. Their team is not made up of part-time high school students. These guys know what they are doing, and if they are not able to readily resolve your issue, they will open up a ticket for you, escalating the issue by creating a ticket for you. Another member of their team will then thoroughly address and resolve the issue. VERY polite, VERY knowledgeable. Worth EVERY penny. I HIGHLY recommend their services. Hands down, the best hosting provider I have ever used over the past 20 years.
Oo Gin Lee
Jun 06, 202008:57
A friend recommended WPX Hosting and i wasn't sure at first because there are cheaper options. What I found to be truly exceptional has been the live chat support. I have asked for help 4-5 different times since I started and the support agents have all been very helpful. It feels like they are really there to try to help the customer. As a comparison, when I try to get support from the guys I bought the Wordpress theme, it really sucks. You have to post a forum entry and wait hours for a reply that often doesnt help if you are not technical enough. WPX Hosting folks will go into your wordpress account and actually troubleshoot for you. Thanks again WPX folks
Jun 07, 202010:01
great, patient, friendly ....
Ismail ait said
Jun 07, 202007:01
Alexander give me an excellent service and also very fast one.
i will be most glad to tolk to him next time.
Jun 07, 202007:50
Best & Fastest Wordpress Hosting! Support incredible and Special thanks for Support Agent Alexander!
Jun 08, 202007:03
Alexander was great!! I was working with him on a specific issue and he was just terrific. He was patient and very helpful in instructing me on how to accomplish setting up Alias domains.
Thank you very much
Jun 09, 202012:07
So I don't know that much about hosting, actually I know an embarrassingly little amount. Pretty much I had 3 basic requirements that needed to be met that the vast majority of hosting providers would meet. But the number 1 requirement I had before I went with WPX was responsiveness. I was sold on WPX from the moment I opened their chat feature when I thought their live chat rep (Dobromir) was a chat bot because he literally responded within about 5 seconds of me opening the window. He then went on to very efficiently and accurately answer all of my questions and just left me with an overall sense of (if there's a problem these guys will be on top of it). Couldn't feel more confident going into my decision to get a host that's going to ultimately house my business' greatest assets.
Jun 05, 202006:12
As always the customer service experience at WPX nothing less than brilliant!
Thanks Martinfor making my day a little easier!